Refund Policy

We at Gerry Grossman Seminars take pride in the quality of our courses and educational materials, and are confident you will be satisfied with your purchase.
However, if you want a refund for any reason, and notify us in written form within 14 days of purchase, we will refund the amount you paid minus a 15% administrative fee subject to the following conditions:

  1. All materials must be returned to us in their original condition.
  2. At-home or online CE and pre-licensure course purchases will not be refunded if you have taken the post test (whether you have passed or not).
  3. Online exam prep testbanks, online mock exams, audio presentations and flashcards are non-refundable. If your video or testbank was included with a class or study material package, its portion of the course tuition or package price is non-refundable.
  4. Classroom course fees will not be refunded if you have participated in more than 25% of the instructional hours. Refunds for classes are proportionally based on instructional hours attended. In cases of non-attendance, participants may make a one-time transfer to a later course of the same title.
  5. In the event of a course cancellation, Gerry Grossman Seminars is not responsible for student travel expenses.
  6. Shipping and handling charges are non-refundable.
  7. CE Destination tuition is non-refundable. If you are unable to attend, your payment will be retained as credit against future course registrations and purchases at Gerry Grossman Seminars.
  8. Self-booked therapy suite rentals are non-refundable, and booking changes must be made 24 hours in advance.
  9. Online video prep course course fees will not be refunded if you have viewed more than 1 video segment in any of the course modules.
  10. Online CE video course fees will not be refunded if you have viewed more than 1 video segment in any of the course modules.

Prices and terms are subject to change without notice.