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Use these instructions for enabling cookies and clearing the cache for some common web browsers. If yours isn't listed here, look in your browser's help menu for instructions on how to enable cookies.

If these instructions don't resolve the problem, please check your internet security software. Some security packages filter browser cookies, so you'll have to either turn off cookie filtering or add gerrygrossman.com to your "trusted" list.

For computers running Microsoft Windows...
If you use Internet Explorer as your web browser:
1) Open an Internet Explorer window and click on the Tools menu at the top.
2) From the Tools menu, choose Internet Options.
3) A window will open up with a row of tabs across the top. Choose Privacy.
4) You should now see a slider - move it down until the setting is "Medium". Click the Apply button at the bottom. This changes your cookies setting to a safe level that allows legitimate cookies to work.
5) Click the General tab at the top of the window.
6) You should now see a section in the middle titled Temporary Internet Files. Click the "Delete Files..." button.
7) If you see a message prompt letting you choose to Delete all offline content, put a check in its box then click OK. This will clear out your outdated internet files, and it could take up to a minute or so to finish.
8) When the hourglass goes away, click the OK button on the Internet Options window to send it away, then close Internet Explorer itself.
9) At this point I recommend rebooting your computer because on some systems the new cookie setting won't "take" until the computer is restarted.
10) You should now be able to access www.gerrygrossman.com with no problems.

If you use Firefox as your web browser:
1) Open an Firefox window and click on the Tools menu at the top.
2) From the Tools menu, choose Options.
3) A window will open up with a row of toolbar buttons across the top. Choose Privacy.
4) Now you should see a row of tabs - choose cookies.
5) Check the box saying "Accept cookies from sites". Alternatively, if you want cookies turned off for all other sites, leave the checkbox unchecked and click the "Exceptions" button. This brings up a list of websites whose cookies you wish to explicitly block or allow. Enter the address "gerrygrossman.com" (without the quotes and no "www") into the "Address of web site" box, click the "Allow" button, then click Close. This will add our site to your "allowed" list. Click OK on the Options window and you are done.
6) You should now be able to access www.gerrygrossman.com with no problems.

For Macintosh OSX...
If you use Safari as your web browser:
1) Click Preferences... in the Safari menu.
2) A window will open up with a row of toolbar buttons across the top. Choose Security.
3) In the "Accept Cookies" radio button list, choose "Only from sites you navigate to". This is the safest setting that will allow you to visit our site. Close the Security window and you are done.
4) You should now be able to access www.gerrygrossman.com with no problems.

If you use Internet Explorer as your web browser:
1) Click Preferences... in the Explorer menu.
2) Scroll down the list and click "Cookies" in the "Receiving Files" subheading.
3) In the "When receiving cookies" list of options, select "Never ask." This will allow cookies from all sites. Alternatively, choose the "Ask for each site" option - with this setting, every time you visit a new site that uses cookies you will be asked if you wish to accept them. If this already is your setting, then you will need to remove gerrygrossman.com from your list of declined servers - scroll through the "Cookie Settings" list until you see gerrygrossman.com, select it, click the Delete button, then click OK. When you return to our site you will be asked about receiving one or more cookies from us - choose Accept for each one of them.
4) You should now be able to access www.gerrygrossman.com with no problems.

If you use Firefox as your web browser:
1) Click Preferences... in the Firefox menu.
2) A window will open up with a row of toolbar buttons across the top. Choose Privacy.
3) Now you should see a row of tabs - choose cookies.
4) Check the box saying "Allow sites to set Cookies". Alternatively, if you want cookies turned off for all other sites, leave the checkbox unchecked and click the "Exceptions" button. This brings up a list of websites whose cookies you wish to explicitly block or allow. Enter the address "gerrygrossman.com" (without the quotes and no "www") into the "Address of web site" box, click the "Allow" button, then close the window. This will add our site to your "allowed" list. Close the Privacy window and you are done.
5) You should now be able to access www.gerrygrossman.com with no problems.